*Pre-Sales Service
1. Comprehensive inquiry and consulting support, offering you expert packing solutions at no cost.
2. Access to detailed machine videos for thorough understanding and reference.
3. Extensive sample testing support to ensure optimal performance.
4. Exclusive opportunity to visit our state-of-the-art factory.
*After-sale Service
1. Detailed manuals and instructional videos for machine installation, adjustment, setting, and maintenance are readily available.
2. Around-the-clock telecom or online face-to-face communication available for immediate problem resolution.
3. Haoxun engineers and technicians can be dispatched to your country for service, provided you cover the associated expenses.
4. The machine comes with a 1-year warranty on the machine itself and a 2-year warranty on the electrical components. If any parts break within the warranty period and it's not due to human error, we will replace them free of charge. The warranty period starts once the machine is shipped and we receive the Bill of Lading (B/L).
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