*Pre-Sales Service
1. Engage with our expert team for inquiry and consulting support to discover a tailored, professional packing solution at no cost.
2. Access a comprehensive library of machine demonstration videos for your evaluation.
3. Benefit from our sample testing support to ensure optimal performance with your specific materials.
4. Experience a personal tour of our state-of-the-art factory to witness our commitment to quality and innovation.
*After-Sale Service
1. Gain access to detailed manuals and comprehensive video guides for machine installation, precise adjustment, settings, and maintenance.
2. Enjoy 24-hour access to telecom or online face-to-face communication if any issues arise, ensuring immediate support and solutions.
3. Our highly skilled Haoxun engineers and technicians are ready to travel to your location globally for service, with expenses covered by you.
4. Secure peace of mind with our warranty: 1-year for the entire machine and 2 years for electrical components. If any parts fail due to non-human causes during this period, we will promptly replace them at no cost. The warranty commences after the machine is dispatched and upon receipt of the Bill of Lading (B/L).
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