*Pre-Sales Service
1. Expert inquiry and consulting support, offering you professional packing solutions at no cost.
2. Comprehensive machine videos available for your reference to help you understand our equipment better.
3. Sample testing support to ensure our machine meets your specific needs.
4. Personalized tours of our state-of-the-art factory.
*After-sale Service
1. Detailed manuals and instructional videos on machine installation, adjustment, settings, and maintenance are readily available for your convenience.
2. Round-the-clock telecom or online face-to-face support, ensuring solutions to any problems you encounter.
3. Haoxun's skilled engineers and technicians are prepared to travel to your location for service, provided you cover the associated expenses.
4. Our machines come with a comprehensive 1-year warranty and a 2-year warranty for electrical parts. Should any non-man-made issues arise within the warranty period, we will replace the broken parts free of charge. The warranty period commences once the machine is dispatched and we receive the B/L.