*Pre-Sales Service
1. Receive expert inquiry and consulting support tailored to your needs, along with a complimentary professional packing solution that ensures efficiency and effectiveness.
2. Access our extensive library of detailed machine videos, offering you a comprehensive reference to understand the operation and benefits of our machinery.
3. Benefit from our sample testing support, allowing you to assess the capabilities and quality of our machines prior to purchase.
4. Experience our commitment to transparency and quality firsthand when you visit our state-of-the-art factory.
*After-sale Service
1. Gain access to detailed manuals and instructional videos for machine installation, adjustment, settings, and maintenance, ensuring you have all the resources needed for smooth operation.
2. Enjoy peace of mind with our 24-hour availability for telecom or online face-to-face communication, providing immediate assistance should any issues arise.
3. Our skilled Haoxun engineers and technicians are ready to travel to your location for on-site service, providing expertise when you agree to cover travel expenses.
4. Trust in our robust warranty: 1-year coverage for the entire machine and 2 years for the electric components. Should any parts fail due to non-human causes within the warranty period, we'll replace them free of charge. Warranty begins post machine dispatch, upon receipt of the B/L.