*Pre-Sales Service
1. Comprehensive inquiry and consulting support, alongside expert packing solutions at no extra cost.
2. Informative machine videos for your guidance and reference.
3. Thorough sample testing support to ensure optimal performance.
4. Personalized tours of our state-of-the-art factory.
*After-sale Service
1. Detailed manuals and instructional videos for machine installation, adjustments, settings, and maintenance are readily available.
2. 24/7 support through telecom or online face-to-face communication to resolve any issues you encounter.
3. Our Haoxun engineers and technicians are prepared to travel to your country for on-site services, provided travel expenses are covered.
4. The machine comes with a 1-year warranty and a 2-year warranty for electrical components. If any part fails within the warranty period, not due to human error, we will replace it free of charge. The warranty starts upon shipping and receipt of the Bill of Lading (B/L).
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