*Pre-Sales Service
1. Comprehensive inquiry and expert consulting support to deliver the most professional and tailored packing solutions, all at no extra cost.
2. Access to detailed machine demonstration videos to inform and guide your decision-making process.
3. Full support for sample testing to ensure our solutions meet your exact requirements.
4. Personalized tours of our state-of-the-art factory to witness our cutting-edge operations and craftsmanship firsthand.
*After-sale Service
1. Comprehensive manuals and instructional videos covering machine installation, fine-tuning, settings, and maintenance, readily available for your convenience.
2. 24/7 telecom or online face-to-face communication to resolve any issues swiftly when troubleshooting proves challenging.
3. Haoxun's highly skilled engineers and technicians are on standby to travel to your location for on-site service, with expenses covered by you.
4. An extensive warranty program: 1-year coverage for the machine and 2 years for electrical parts. Should any non-man-made damage occur within this period, we will replace the parts at no charge. The warranty commences once the machine is dispatched and the Bill of Lading (B/L) is received.