*Pre-Sales Service*
1. Engage in in-depth inquiry and consulting support to craft a personalized, professional packing solution tailored to your needs, all free of charge.
2. Access our comprehensive library of machine videos to inform your decision-making process.
3. Avail sample testing support to ensure our solutions meet your exact specifications.
4. Schedule a visit to our state-of-the-art factory to see our machinery in action.
*After-Sale Service*
1. Receive detailed manuals and instructional videos covering machine installation, adjustment, settings, and maintenance to ensure seamless operation.
2. In the event of any complications, our telecom or online face-to-face communication service is available 24/7 for immediate support.
3. Our expert Haoxun engineers and technicians are ready to travel internationally to provide on-site services, subject to expense coverage.
4. Benefit from a comprehensive warranty: 1 year for the machine and 2 years for the electrical components. Should any part fail within the warranty period due to non-human error, we will replace it free of charge. This warranty activates upon the dispatch of the machine, as confirmed by the Bill of Lading (B/L).
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