*Pre-Sales Service
1. Comprehensive inquiry and consulting support, offering you a professional packing solution at no cost.
2. Access to extensive machine videos for your detailed reference.
3. Complimentary sample testing support to ensure our machine meets your requirements.
4. Personalized tours available to view our Factory and witness our manufacturing capabilities firsthand.
*After-sale Service
1. Detailed manuals and instructional videos on machine installation, adjustment, settings, and maintenance are readily available.
2. Around-the-clock telecom or online face-to-face communication to troubleshoot any issues you encounter.
3. Our skilled engineers and technicians are ready to travel to your location for service, provided that travel expenses are covered.
4. Enjoy a 1-year warranty on the machine and a 2-year warranty on electrical parts. Should any non-man-made issues arise within this period, we will replace the defective parts free of charge. The warranty commences once the machine has been dispatched and we have received the Bill of Lading (B/L).
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